This is Reactr's written schedule for how long recordings are kept and what destroys them. It is published here, at a stable address, and linked from the consent screen every person sees before a camera or microphone is switched on.
The short version: the full recording of your session is permanently destroyed within 30 days, automatically, whether or not you ask. Your finished clip stays up until you delete it. Cancelling wipes the recording immediately. One thing outlives all of that on purpose, and it is a single row saying you agreed, described below.
Reactr records video and audio as ordinary content. It does not create or store a face template, faceprint, voiceprint, or any other biometric identifier, and it runs no facial recognition, expression analysis, emotion scoring, age estimation, or speaker identification on a recording. There is no such classifier anywhere in the software, and an automated test blocks one from being added without the separate consent flow that would require. Because no biometric identifier is collected, there is nothing of that kind to retain or destroy.
This policy is published regardless, so that anyone asking the question can read the answer rather than take it on trust.
| What | Kept for | What destroys it |
|---|---|---|
| Raw session recording and the uploaded pieces of it | 30 days from the session | Automatic sweep, no request needed |
| A session you cancel | Not kept | Deleted the moment you tap Cancel and Delete, including pieces already uploaded |
| Your finished clip | Until you delete it | Your delete control, the end of the campaign, or a moderator takedown |
| The email address you gave to be told your clip was ready | Until the 30 day sweep | Cleared by the same sweep that destroys the footage, or immediately if you delete |
| The record that you consented | 7 years | Nothing. It is kept on purpose, and it survives deleting your recording |
| Session bookkeeping: an identifier, the campaign, timestamps, status | Indefinitely, with no recording attached | Retained to count sessions and prove destruction ran |
When you agree to be recorded, Reactr writes one row to a consent ledger. It names the campaign, the exact version of the wording you read, the time, your browser type, and, where a key is configured, a one-way hash of your address that cannot be turned back into the address. It holds no video, no audio, no name, and no email.
That row is kept for 7 years and it is not deleted when your recording is. This is the deliberate exception to everything above, and the reason is worth stating plainly: the record is the proof that recording you was lawful. Destroying it along with the footage would leave Reactr unable to show that anyone agreed to anything, which is the position the laws in this area exist to prevent.
The ledger can be added to and never edited. The database itself refuses an update or a deletion of a row in it, so a consent record cannot be quietly improved after the fact by anyone, including us. When you delete a recording, that withdrawal is written as a new row rather than by changing the old one. Both facts survive: that you agreed, and that you later changed your mind.
If you want that row gone as well, ask. It is a short record and there are circumstances where keeping it is not defensible, so the request gets a real answer rather than a policy quotation.
You do not have to ask. While you are recording, and on the screen where your finished clip appears, there is a control that deletes everything immediately. It is the same deletion the sweep performs, run early.
If you cannot reach that control, or you want a session deleted that you no longer have the link to, write to us at reactr.gg/contact. Deletion requests are actioned within 72 hours. Tell us the campaign and roughly when you recorded, and we will find it.
Reactr does not sell, lease, trade, or otherwise profit from a recording, and does not disclose one to a third party except where you asked for it to be shown: a clip you entered to be featured, and a moderator approved, appears on Reactr or with the campaign it belongs to. There is no advertising tracker on a recording page and no data broker in this pipeline. A campaign's sponsor sees counts and approved clips, never a recording you did not enter.
Reactr treats the strictest of these as the floor everywhere, rather than serving different disclosures to different states.
If the retention term or the destruction mechanism changes, this page and the consent screen change together, and the consent screen's version identifier changes with them. Every consent Reactr holds is stored with the version of the wording that person actually read, so it is always possible to say which schedule someone agreed to rather than which one is current.
What is captured, what is measured on the rest of the site, and where it is stored are covered in the privacy policy. Copyright and creator opt-out are on the copyright and takedown page.